What Gets Recorded When You Use cium918
When you register with us, we record basic account details, your login device type, and transaction references tied to deposits made through Touch 'n Go eWallet, Boost or GrabPay. We don't store your e-wallet PIN or banking password — those stay with the payment provider's own
-
1
app. What we keep is limited to what's needed to confirm a deposit cleared, match a withdrawal request to the right account, and flag unusual login patterns on your profile. Session data like your last login time and device model helps us recognise you faster when
-
2
you switch from the browser on your laptop to the mobile site on your phone. We also log support conversations if you reach out through live chat so the next agent can pick up where the last one left off, instead of asking you to repeat
-
3
yourself. Handling of this data depends on local law and is available where local law permits — if you're outside an eligible region, some account functions may not apply to you. We don't sell your details to outside marketers. Where a payment partner needs to verify
-
4
a transaction, we share only the reference number and amount, not your full account history.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.